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Debit card blocked - how to

  • Oct 25, 2025
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You have lost your debit card, you should immediately block it. We will show you how to do it.

Debit card blocked

  • The number 116 116 you will reach the free lock-emergency call. You call from abroad, you need to use the German prefix, so +49 116 116. Then charges may apply.
  • The emergency lock-represents pretty much every German Bank. Your Bank should cooperate with the lock-emergency call, call the 01805 021 021. The call costs 14 cents per Minute from a landline, and a maximum 42 cents per Minute from the mobile network.
  • No matter what number you choose, the respective blocking service will take your order and the blocking of their Bank. You need to worry about anything Further.
Lock-Notruf 116 116
In the next practical tip we will show you how to get your SIM card in case of loss lock.

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