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Credit-card lock - how to

  • Oct 25, 2025
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You have lost your credit card, every second counts. We will show you how you can block your card to prevent misuse.

Credit card block

  • The free emergency lock-you can reach under the 116 116. You have lost your credit card abroad, you need to use the German prefix, so +49 116 116. Then may be charged Roaming.
  • The emergency lock-cooperates with almost all German credit institutions. You should have the 116 116 no success, to call the 01805 021 021. A phone call is in contrast to the lock-emergency call 14 cents per Minute from German landlines and maximum 42 cents per Minute from the mobile network. From abroad, higher Roaming fees.
  • Whether you call the 116 116 or 01805 021 021, the respective service the request for the lock in your loan is to route the Institute. The block is thus completed, here is you need to take care of anything more.
Lock-Notruf 116 116
In the next practical tip we will show you how to get your SIM card in case of loss lock.

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