So you need to return a Christmas gift
In Video: lawyer Christian Solmecke of the right to exchange Christmas gifts.
- You want to exchange a gift, you will need the receipt. In the business a error-free article must not be assumed, in General, it is done, however, as a gesture of goodwill. Whether the money is paid, or you receive a voucher, the dealer.
- The gift was bought online, you are by law a return period of 14 days. According to the law, the customer must bear the costs for the return shipment yourself. Most of the Online stores take over for you but the cost. The old 40-Euro clause no longer applies.
- Make sure the product is complete, unused and in the original carton to send it back.
Christmas gift return
Amazon: Christmas gift return
A special case of the shipping trade Amazon represents. The exchange is usually free of charge and the period is longer.
- Products the period 1. November and 31. December on Amazon and shipped have been purchased, you can may 31. January return.
- The only thing you need is the Website from the Amazon return center and the order number. You are not the buyer, to ask you this simple.
- You want to treat the whole story discreetly, can you figure out the order behind the back of the buyer. Please contact the Amazon customer service team and call them the E-Mail address of the purchaser, as well as the exact Designation of your gift. You will then receive a return label, as well as an Amazon-voucher of the appropriate value via e-Mail.
Amazon: gift return
In the next practical tip we show you how to make a Amazon order as a gift packaging.
