Book looker: help with unreliable vendors
First of all, book looker is no ordinary Online store such as Amazon...
- Book looker provides an Internet-platform for the book buyers and sellers can interact. Book looker is not so self-seller: "We of the book looker only mediate between providers and the interested party/indoor, and have to do with the settlement of a business-for-nothing." (Book Looker, Jan. 2014)
- This means that you will not be able to make book looker liable if you receive your order. Instead, you must deal directly with the seller. This can be in the case of private persons, under certain circumstances, is very difficult.
- What can you do instead? Of course, the possibility of the seller due to fraud you. However, the chances of success are extremely low, your own costs higher.
- But of course, it is also in the interest of Booklookers that the sales go as smoothly as possible on the stage: Therefore, there is a rating of the seller, so that you can make in the run-up to a image.
- In addition, the Internetprotal has a Support that you can contact in case of problems with your book purchases. In General, the Support staff is trying to be with the defaulting seller to make contact. The dealer is not responding, can be locked to his Account.
Book Looker: "My Purchases"
In the case of book looker of the dealer report
- Go to the list of your purchases and click "report a Problem".
- You then describe the processing and specify how long they are already waiting for their order, and how the dealer has responded,
- The Support is now with the dealer and usually within 3 working days back to you.
A principle similar to knitted Internet-platform Ebay. What is there in the event of complaints to note, we have therefore here put together.
