If your operating system cannot be updated, it can help if you reset the Windows Update. Microsoft offers automatic diagnostic tools for this, but you can also carry out the process manually.
PLEASE Windows Update automatically
reset
Microsoft provides automatic diagnostic and repair tools for Windows to reset Windows update. Depending on the installed Windows version, you will find this in a slightly modified place:
Windows 10: Open Start > Settings > Update & Safety > Problem Treatment > Additional problem treatments . Then select Windows Update > Execute problem treatment .
Windows 11: Call Start > Settings > System > Problem treatment> other problem treatments . To the right of Windows Update Click on the button .
After the update problem treatment has been completed, restart the PC.
Reset Windows Update with the problem treatment
Image: Thomas Zick
Reset update components with the Reset Windows Update Tool
Image: Thomas Zick
Windows update manually reset
If you could not fix the problem with the tools mentioned, you can manually carry out the repair. To do this, follow this guide: Reset Windows Update manually
Image: Thomas Zick
1. Open the input request as an administrator . In Windows 10, right-click on the Windows icon and select in the context menu Entry request (administrator) .
2. As a result, the Windows update service, the cryptography service and the BITS service are stopped.
net stop bits
net stop wuauserverv
net stop cryptsvc
3. Next, enter this command in the command prompt. This deletes the QMGR*.dat file from your hard drive.
DEL "%Alluserprofile% application data Microsoft Network Downloader QMGR*.dat"
cd /d %Windir % System32
5. To do this, enter the following commands in the command prompt and confirm with the input key:
Regsvr32.exe atl.dll
Regsvr32.exe urlmon.dll
Regsvr32.exe mshtml.dll
Regsvr32.exe shdocvw.dll
Regsvr32.exe browsui.dll
Regsvr32.exe jscript.dll
RegsVR32.Exe vbScript.dll
Regsvr32.exe scrrun.dll
Regsvr32.exe msxml.dll
Regsvr32.exe msxml3.dll
Regsvr32.exe msxml6.dll
Regsvr32.exe actxprxy.dll
Regsvr32.exe softpub.dll
Regsvr32.exe Wintrust.dll
Regsvr32.exe dssenh.dll
Regsvr32.exe rsaenh.dll
Regsvr32.exe gpkcsp.dll
Regsvr32.exe sccbase.dll
Regsvr32.exe slbcsp.dll
Regsvr32.exe cryptdlg.dll
Regsvr32.exe oleaut32.dll
Regsvr32.exe ole32.dll
Regsvr32.exe shell32.dll
Regsvr32.exe initpki.dll
Regsvr32.exe wuapi.dll
Regsvr32.exe wuaueng.dll
Regsvr32.exe wuaueng1.dll
Regsvr32.exe wucltui.dll
Regsvr32.exe wups.dll
Regsvr32.exe wups2.dll
Regsvr32.exe wuweb.dll
Regsvr32.exe qmgr.dll
Regsvr32.exe qmgrprxy.dll
Regsvr32.exe wucltUx.dll
Regsvr32.exe muweb.dll
Regsvr32.exe wuwebv.dll
6. Now enter this command to reset Winsock:
Netsh WinSock Reset
7. Use Windows XP, enter this command instead:
proxycfg.exe -d
8. Now you have to restart the services stopped in step 2. This is done by the following commands in the command prompt:
net start bits
net start Wuauserverv
net start cryptsvc
9. If you use Windows Vista, you must now enter this command in the command in order to reset the bitss queue:
bitsadmin.exe /reset /allusers
10. Install the latest version of the Windows update agent. You can download the right version for your operating system directly from Microsoft .
11. Restart your computer to complete the reset of Windows update.
Windows update manually reset with aggressive method
If the problem cannot be solved via the manual procedure, you can also carry out the following between step 3 and 4: name the three folders "DataTore", "Download" and "Catroot2" so that they are created again. To do this, enter these commands in the command prompt:
