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Device Manager: "Unknown device" to find out

  • Nov 21, 2025
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The Windows shows in device Manager as an unknown device, you can easily find out what it is and the appropriate driver download. How to do this, we will explain in this practical tip.

Information about the unknown device with the device Manager heausfinden

The device Manager indicates an unknown device with a yellow question mark. In the properties of the device you will find the necessary information in order to identify it.
  1. Click in the device Manager the unknown device with the right mouse button. In the context menu select "properties".
  2. In the dialog window go to the tab "services". On the "Hardware IDs" in the drop down "property" you will see the necessary Information to the device.
  3. In the displayed character string, the areas of "VEN_xxx and DEV_xxx" of meaning: "VEN" are the Vendor, i.e. the vendor-ID. "DEV" is the Device, so the device ID.
  4. In the example Screenshot, the Vendor ID is "10EC", the Device ID would be here, "0269".
Unknown device in device Manager

Unknown device identification - how to

There are several sites on the Internet, with which you have a device by Vendor and Device-ID can identify with. In our example, we will use the website pcidatabase.com.
  1. Call in the Browser, the page "pcidatabase.com" on.
  2. Enter the determined Vendor ID in the search box and click "Search". In the next window, you will see the manufacturer.
  3. Since the manufacturer is not sufficient to identify a device, start the search on the Device ID. You will see in the next window a list of devices. You are the same as in the penultimate column of the Vendor-ID with your device, you can read in the second column of the device. In our case, it is "Realtek High Definition audio".
  4. With this Information, you can find now on the Internet for the appropriate driver.
Devices on the Internet to identify
In a further practical tip we will explain how in the Windows device Manager, show hidden devices let.

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