iTunes: error 5002 fix
The error occurs often in relation to pay, the full word is, according to the message: "your request to the iTunes Store could not be completed. An unknown error occurred (5002)."
- Open the web page from the Apple Store and select the category "Account settings", select "Apple ID and password".
- A log-in to your Apple Account. Near the top you will see the "payment information".
- Click on the "edit" Button and delete or change your payment information.
- Via the Button "", Save your settings. Restart iTunes then restart and try the operation error is liable to be carried out again.
- Note: Works iTunes now, you can add the payment information again or change back.
iTunes: Cache reset
The previous guidance has not led to success, you still have to Reset the cache.
- Open iTunes and select in the top menu-bar under the category "edit" "settings". You can see the menu-not the bar, simultaneously press the keys Ctrl+B.
- You can switch to the "Advanced" tab and click on the Button "reset Cache".
- Wait for you is now complete for a Moment until the process. Close the window, then "OK" and start iTunes newly.
- In addition, it is advisable to iTunes on your System to re-install.
Video tip: iTunes without credit card use
In the next practical tip we will show you how you iTunes credit to give away.
