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OneDrive forgot password - what to do?

  • Feb 14, 2026
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What can you do if you forget your SkyDrive password, we show you in this guide.

OneDrive forgot password: New password generate

If you have forgotten the password to your OneDrive account, you can use a so-called security Code to your alternate E-Mail address to send.
  1. Visit the Login page of Microsoft.
  2. Click below the login button on the "you Can't access your account?".
  3. Choose the Option "I forgot my password" and click "Next".
  4. Enter your Live Mail address and the Captcha Code.
  5. In the last step, you can have a security Code sent to your registered E-Mail address. Confirm your input with "Code".
OneDrive forgot password

OneDrive forgot password without Mail address

You have no alternative E-Mail address in to your Live account and deposited at or no longer exists this, you can use the following steps to your new password.
  1. Follow the above steps 1-4.
  2. In the next step, select the Option "I do not have this Info" and click "Next".
  3. Enter a contact email address where you can be reached.
  4. Then you will be directed to a form where you need as much as possible to fill out. In the process, questions are asked such as "subject lines of recently sent E-Mails" or "E-Mail addresses of contacts who have sent you recently an E-Mail".
  5. If you have entered, press "submit". If your data are not sufficient, you will receive a new password via e-Mail to your specified address.
OneDrive password reset
By the way: you can use OneDrive also create polls. In the next practical tip we will show you how this works.

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