First step: lock SIM card and let it report
Regardless of whether the phone has been stolen or you have lost it, you first need to leave the SIM card lock. The thief or the Finder of the phone may send light-hearted messages and even expensive to make calls abroad on your cost.
- Go right into the Shop of your provider or lock the SIM-card online, for example, in the case of Telekom, Vodafone, o2 or E-Plus/Base.
- In connection, you should report the theft to the police. For this you need the fifteen digit IMEI number of your mobile phone. You will find on the invoice or the packaging of your mobile phone. On the display, you should not miss, because the thief has already made calls to their cost, you can complain to the mobile service provider only with the display.
Smartphone find: tracking function makes it possible
The modern Smartphones with little effort places. However, you need to have the set before:
- On the iPhone, you must activate the Option "find My iPhone". We will show you step by step how to make your iPhone locations can and what you need to consider.
- Also in the case of Android Smartphones you will need to open the positioning function is activated, or corresponding Apps installed, for example, the Free App "Prey Anti-Theft".
- Your Windows Phone, you can then places, if you have enabled the function in advance and enabled. We will show you how to use the tracking function on the activate Windows Phone.
- Tip: if you Have connected your phone with OneDrive, iCloud or Dropbox, is worth a look in the Cloud. Maybe the new owner of photos shoots with your phone. It indicates, perhaps, on the Person - then you can give the evidence to the police.
- For more tips on how to get your lost phone back find, read our detailed guide-this is a Text on the subject.
