Mobilcom Debitel: So you take your number from a Prepaid Tariff
A number portability from a Prepaid leave plan, you must do the following:
- You cancel your Prepaid plan with your current provider and fill out a waiver.
- Termination and waiver statement on the Website of Mobilcom Debitel create.
- Send the created forms to your old mobile provider.
- Be sure to have enough balance on your old card. All fees and costs for the exchange will be deducted from this figure.

Mobilcom Debitel: number
So you keep your number from a long-term contract
If you want to take your phone number from a long-term contract, you must do the following:
- Create a notice of termination for your old contract to the Mobilcom-Debitel website.
- Send the notice by registered letter to your old mobile provider.
- If you subsequently take out a new contract with Mobilcom Debitel, you must present the cancellation confirmation from your old provider.
So you take your number from Mobilcom Debitel in another contract
So you can take your number from Mobilcom Debitel, another wireless provider, you should do the following:
- If you cancel your number from a long-term contract with Mobilcom want to take Debitel, so you need to your existing contract with regard to the number portability. You can then sign a contract with your new provider with your old phone number.
- If you have a Prepaid Tariff from Mobilcom Debitel, you need to cancel your existing Tariff. The suitable form you will find in the Download area of Debitel, under "application forms" and "notice of termination for number portability".
As the customer service Mobilcom Debitel, contact, learn you in our next practice tip.