Unitymedia Product-Hotline
You are still not sure which connection you want to purchase, you can use the Hotline of the product, and buying advice more:
- Phone: 0221 / 466 190 92
- From the Unitymedia network: 0800 / 700 11 77 (free of charge)
- Unitymedia mobile connection: 0176 / 888 663 10 (free of charge)

Unitymedia Customer Service
Unitymedia Service Hotline
In the case of malfunctions and technical questions, you can call round-the-clock Service Hotline.
- Phone: 0221 / 466 191 00
- From the Unitymedia network: 0800 / 700 11 77 (free of charge)
- Unitymedia mobile connection: 0176 / 888 663 10 (free of charge)
Unitymedia E-Mail, and Postal address
By E-Mail, you can reach the customer service "kundenservice@unitymedia.de". You are already a customer, remember your customers pass number. You want to check also the wiring of your residence, you should address with your order. By Mail you reach Unitymedia:
- Unitymedia NRW GmbH, customer Service Center, p. O. box 101330, 44713 Bochum
- Unitymedia Hessen GmbH & co. KG, customer Service Center, Postfach 102549, 44725 Bochum
In another practical tip we will show you what you are in a Unitymedia disorder can make. Tip: Save on the next time the conclusion of the contract with Unitymedia, with the help of our vouchers.
