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Return Unitymedia - that you need to consider

  • Oct 29, 2025
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Before you can return in the case of Unitymedia, you need to consider some points. Otherwise, the package comes quickly to you back and on top of that, you stay on the shipping costs seats. We will show you how you tackle it correctly.

Return for Unitymedia: So you send back the equipment

  1. Fill in the return form for your Region and download it: NRW Region, Region Hessen and Baden-Württemberg Region.
  2. You have completed the form and printed out, disconnect it from the delivery receipt - this is for your records. The return label then stick on the package.
  3. You pack the device in the package and seal it properly.
  4. Give you the package at the Post office (DHL). There are no costs involved for you.
  5. After about one to two weeks you will receive a confirmation by Mail of Unitymedia.
Unitymedia: Return
Read now on the next page, such as your customer number for Unitymedia to find out. You need to specify in all correspondence with Unitymedia. Tip: Save in the case of Unitymedia by using our coupons a lot of money.

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