PayPal: money back, - how to

You can claim your money in PayPal within 180 days after the payment. Before you get your money fully or partially refundable, it is examined the case from the seller and, where appropriate, also by PayPal. Use the following steps to initiate the process.

• Log in via the PayPal website using your E-Mail address.
• Under the menu item "activities" you will find listed all of your previous purchases. Select those whose payment you want to reclaim.
• You can click to see the Details of the payment, the menu item "report a Problem". On the following page you will be able to report the appropriate Problem.
• If you have problems with articles, you can choose two options. You can choose between "I didn't receive my item" or "of The received article does not correspond to the description".
• The selected transaction should not have been authorized by you, you can use the Option "I would like to report unauthorized account access" this Problem to PayPal.
• If the debited amount is not correct, you can use the Option "I have a Problem with a settlement". Here you can select between "Incorrect transaction amount", or "subscriptions".
• With the Option of "Incorrect transaction amount", enter that to your account with a wrong amount was deducted. This means you will have to be paid much or too little for the transaction. With the Option "subscriptions" to give you that money for a gekündigtes subscription has been charged.
• On the following page, you need to make now for further information on recovery and then click on "Next" to confirm.
• The seller now has 20 days to respond. You will find no solution with it, you can make within 20 days a request for buyer protection.

Should there be problems, you can also directly to the PayPal customer service contact.