Inbound and Outbound - what is it?
The terms Inbound and Outbound are related with Call centers.
- Both terms describe the means of communication between the customer and the Call Center agents. These are the people in the customer service of companies and products.
- In the case of Inbound and Outbound in both cases, most of the means of communication "telephony". What exactly is the difference between the two Because, read in the next section.
Inbound and Outbound: the difference
Outbound calls can be for the customer quickly get annoying. If a Call Center trying to reach, you can use the number block.
