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Flixbus contact: you can reach the customer service

  • Dec 11, 2025
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Do you have questions about the Offered by Flixbus, you can always contact the customer service. In our Overview you will find all the current contact data of the Support.

Flixbus contact: Via Hotline, E-Mail and Social Media

Whether you are informed about rides, a complaint or order a voucher to submit with any questions or problems the customer service from Flixbus / MeinFernbus is available around the clock. You can choose between three Contact channels:
  • Hotline: The fastest way to reach a Flixbus-employees about the toll-free number +49 (0)30 300 137 300. Please note, however, that the cost may differ in the case of a call from the cellular network.
  • E-Mail: Alternatively, you can contact Support via the free Online form. Enter your personal data and describe your concern. In General, you will receive within a few hours for a response.
  • Facebook: Last you reach the Flixbus staff via Facebook. Here, you can send either a private message or report your concerns to the chronicle of Flixbus post. Mostly you will get after just a few minutes for a response.
Flixbus: All Contact Details

Flixbus Support for lost and forgotten items

For forgotten belongings on the Bus, Flixbus has launched a private Fund office. This can only be in writing on a special form contact. Take care when Filling in, especially on the following principles:
  • Enter your personal information, as well as the details of your trip with Flixbus necessarily have to be detailed and correct. The only way the customer can check service your identity and the the subject of find.
  • In the last two fields, you can describe your lost item. Enter as much information as possible so that the customer service can also find really your thing. Particularly helpful info about color, size, and, if necessary, the content of the subject. Also features such as a serial number or other abnormalities help. So to show you that the item actually belongs to.
As a Flixbus Ticket without a customer service to rebook, we betray on the next page.

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