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EC-card feed - you can do

  • Oct 25, 2025
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If the debit card is drawn, it is unpleasant - neither withdraw money nor cashless payments are possible. We summarise for you as you get your debit card in the fastest possible way.

When will moved in your debit card

It is important to keep calm when you come into such a Situation. Basically, a money pulling machine, a card only on the basis of various security mechanisms. Your card is not lost, of course, but is kept for you. In the following situations, your card will be collected:
  • The PIN 3 Times incorrectly entered, the ATM, your debit card automatically. This is mainly used for security, should your card be lost or stolen.
  • You forget your card at ATMs, or to wait a long time before you remove your card from the machine, a pull your card also. Just before a card is fed, the machine three distinct beeps.
  • Another case that leads to the entry of the card is an expired card. In this case, however, you should have already received a new card from your Bank.
  • In rare cases, cards can also be inserted, if the Bank anomalies, such as account overdrafts or the like on the related account notes.
Debit card debited (source:Pixabay)

So you get back your debit card

If your EC was drafted card, you should contact in the first step to your Bank. Depending on the ATM captures your card, and to occur at what time the incident, the following options are possible:
  • You have fixed the money at an ATM or in a Bank branch, they come up relatively quickly on your card. The Bank employees can open the ATM's in most of the cases, and give them your card to hand. In this case, the Bank employee must you can use the card, however, match. In practice, this means that they must identify themselves by driver's license or ID card.
  • Your card will be collected at a public ATM machine, for example, in a shopping centre, you need to do something different. Please contact your house Bank or to the Bank, you have received the card. In most cases, we will send you your card by Post. However, this can take some time.
  • A further possibility is to apply for a new card. This is especially useful if the old debit card has a low remaining term of validity. Depending on your account agreement, this allows fees to be incurred.
In the next article, read what you can do when you the PIN of your debit card have forgotten.

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