A debit card is stolen - these steps are now necessary
Even if the theft is a shock, keep calm. Work through the following points successively:
- Leave the debit card blocked as soon as possible. The call to the Central lock-emergency call within Germany is free of charge and under the number 116 116 reach. Is the card in foreign countries have been stolen, select the +49 116 116. This number is with your network provider is not accessible, select instead the +49 30 40 50 40. For calls from abroad are the fees.
- Keep you for talking to your IBAN or the sort code and account number ready.
- Make a note of the date, time and the name of your conversation partner during a lock emergency. This is important, because as soon as the card has been blocked, not you, if with your card money is withdrawn.
- Speech - and hearing-impaired can use the debit card with a form by Fax barrier let.
- They will refund, without delay, an ad in the nearest police station. Alternatively, many provinces already offer the opportunity to make a display of on the Internet.
- Inform your Bank about the theft and request a new debit card.
Wallet stolen: debit card way (image: Pixabay)
When you make banking transactions via a Smartphone, you should take some precautions to protect your money. Read here, how safe Mobile Banking is.
