Home Blog Archive Internet Commerzbank: account blocked – how to

Commerzbank: account blocked – how to

  • Nov 15, 2025
  • 3632
  • 2

If you notice that your Commerzbank data falling into the wrong hands, you should leave your account immediately lock. Depending on what type of account or card you want to lock, you need to call a different number. We clarify what to do in which case.

Commerzbank account by phone lock

Commerzbank distinguishes between blocking of the credit card, Bank card and credit card data for Online Banking. All the above numbers are always available for you. Prior to the call, always use your personal data, and make a note of the time of the suspension of your account.
  • You should be your credit card is lost, you can reach the emergency Hotline under the phone number 06966571999.
  • In the case of your checking or savings card, you need to select the number 01805021021. However, the cost of this connection 14 cents from a landline and a maximum of 42 cents from the mobile network. From abroad you can reach the number under the +493040504050.
  • The Service for Online Banking you can reach under the telephone number 06950502786.
Commerzbank: account lock

Don't forget: theft to the police

  • Thus you are protected legally, you must report the theft or misuse in any event, the police.
  • So you can expect that you will get your money refunded, if you have not acted with gross negligence.
If you have further questions for the staff, you can use the Service-Hotline of the Commerzbank claim.

YOU MAY ALSO LIKE

2 COMMENTS

Tiffany Loy, Sat 06, 2021

Since yesterday I can't anymore access my mobile app and my web account to access my commerzbank account. I am currently in Switzerland how can I ask to re activate the account easily? Please explain me the best way to do it.

Irakli, Wed 01, 2021

Mu account was blocked for no reason today. No ones is responding when I try to contact the call center.

LEAVE A COMMENT

Human?
1 + 3 =