No sound when Streaming from Prime Video – you can do
Many causes can be the lack of sound responsible. Here we have some solutions for you:
- Incorrect settings of the browser can be for lack of Sound. You can use a different Browserto test this.
- In current browsers Prime Video uses the computer language, HTML5 for video playback. Therefore, your Browser should be up-to-date. Check whether an Update is available, and install it.
- You are on an older browser version dependent, uses Prime Video the Silverlight Plugin from Microsoft. This must be the latest Version installed on your PC in order for the Sound to work.
- In the case of the use of Silverlight, it may happen that the video memory is full and the Videos no longer work correctly. To empty it, click with the right mouse button in the Video and select "Silverlight". Then switch to the tab "App store" and open the appropriate page. Click "Empty" to free the memory.
Prime Video: No Sound (Screeenshot)
Other possibilities for the lack of sound output
In the "control panel" click the "device Manager" of your sound card. For more information about the drivers.
- The latest driver you can directly from the manufacturer, via Windows Update or in our Download area for drivers download.
- To check that your sound system works, you can play a test sound.
- If you hear no Sound, make sure that the system is correctly connected and switched on.
Prime Video Streaming no sound solution on other devices
If you Prime Video on a different device, such as Smart TV or console, make sure that you have the latest version of the software to use. Updates to terminate, often automatically.
- Check on the other device, the Sound settings. May was given a wrong source.
- When using a console, you need to make sure that all cables are properly connected.
- In the Sound options, you can find more setting options.
