1&1-error: connection down
You should not come across their 1&1 DSL connection to the Internet, follow these steps.
- Disconnect your Internet modem from the DSL line and from the mains. Then connect only the power cable to the power supply and wait for about two minutes. Now connect the DSL cable and wait two minutes. You are now checking your Internet connection again.
- Your Modem should be connected now with the Internet, what is not symbolized by a continuously flashing LED, your Internet to work but still, check the Internet connection with other channels (Tablet, mobile).
- Check Your Firewall Settings. Do you provide some features for a few minutes and check in to the time your Internet connection again. It should work now, set your Firewall accordingly, or reset the settings to factory settings.
- Check the parental control on your DSL modem. This can block the Internet also. It still doesn't work, reset your Modem to factory settings.
- These steps still do not help, the Problem is likely in the case of 1&1. On the website allestoerungen.de you can check, whether another user of a fault are affected. If a technical fault is known, it is usually on the 1&1 status page indicated.
- Further assistance is available to you in the 1&1 Support area. You can also about the help Center the 1&1 Service Center contact.
1&1 is down - what to do?
In the next practical tip we show you how to add your 1&1 password change can.
