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Scanner: The most common errors and solutions

  • Oct 25, 2025
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If the Scanner is not suddenly, this is annoying. Below, we have compiled the most common errors and their solutions:

The Scanner is not – you can do

  • May be disabled in a USB Hub , the communication between the Scanner and the PC. Connect the Scanner directly to the Computer via USB.
  • Often a driver is out of date. Check in the "control panel" > "device Manager" if the driver for your Scanner is available and up to date.
  • Make sure that the Scanner is correctly turned on before you start the scanning process.
  • There may also be a fault on the connection cable. Replace this to the Test.
  • Make sure that your Scanner or related Software is not blocked by anti-virus system or Firewall.
  • If the Scanner issues an error message, you should check in the manual whether there is a solution.
  • If your Scanner is connect via WLAN with the Computer, make sure that the device is not too far away from the Computer to the Wi-Fi will not be disturbed connection or even interrupted.
  • Open the "Windows photo gallery" and click on "file" > "import From camera or Scanner". If your Scanner is listed here, you can try a Scan.
  • If does not help, probably only a reinstall of the driver. Uninstall it in the "device Manager" and then try again.
  • Make sure that you have installed the appropriate driver for your operating system. If there is no driver for your System, contact the manufacturer.
Scanner does not work: solutions
This practical tip is based on Windows 7. In our next tip we can provide you with the five best of the Scanner Apps in comparison with prior to.

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