When a shop canceled the order
In some cases, it can happen that a company cannot carry out an order. For example, if all foods could be sold in normal shop operations. good for the environment this is what or so, but of course the cancellation has consequences for them.
- If the business can sell all meals, there may be nothing left for you. If this is the case, you will receive a message from "too good to go" one hour before the pick -up period.
- Similar to your own cancellation, the money will be refunded in such a case in a very short time.
- If you were not informed by the shop that the food has assumed, you can contact the customer service from "Too Good to Go" via info@toogoodtogo.ch.
- The company then takes care that you will get your money back.
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