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Google Now doesn't work - you can do

  • Oct 25, 2025
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If Google Now does not work on your Smartphone, this is often in the wrong settings. How to order the service again according to the benefit, we are showing you in the following practice tip.

Is Google Now enabled?

On most devices, Google installed Now already and it is enabled. This is not the case of your Smartphone, you need to activate the service manually. Here's how:
  1. Open Google Now settings, and under "search & Google Now" > "Now cards".
  2. Activate the switch behind the "show cards".
  3. Follow the setup tutorial and set up a Gmail address for your Google Now service.
  4. You want to receive notifications to your Now cards, select the button next to "notifications" in the same settings menu.
Cards in Google Now

Google Now is not working due to a network error - This you can do

You get when you Open Google Now, the note that a network error has occurred and Google Now not be able to use in spite of the existing connection to the Internet, there is a solution for you. Note: do not Use them for the following setting changes to the device on which Google Now is not working.
  1. Open the Google settings for Google Now and select under the menu item "search & Google Now" > "Now cards".
  2. Turn on the Button "show cards" to "off" and confirm the Pop-up message for the deactivation.
  3. Under the menu item "delete card preferences?", tap on the Pop-up "Delete" (see image).
  4. Then, turn on the device with not working Google Now service, the Option to "show cards" again.
  5. Google Now should now work properly again.
Delete card preferences

Google Now does not work: Other approaches to a solution

Sometimes, however, the Problem is not quite so dramatic, and you can Google Now do in a few minutes again fully functional. Here's how:
  1. Open your App Manager (settings > applications) and find the Google App.
  2. Tap the top right on the little menu and select "uninstall Updates".
  3. Anyone who has an older Version of Android on the Smartphone, you can try to make Updates in the Google-search-to uninstall the App. It's also worth the Cache and deleting the data, if possible.
  4. If nothing helps, you can still do a factory reset on your device again with your Google account. As you carefully approach, we explain in detail in the article "Android phone set up again".
Google App: uninstall Updates
For this practice tip, a Google Nexus 5 with Android 6 and Google Now Version 5.4.28.19.arm used. As you can see in Google Now's own voice commands to create, we will show you in a further practical tip.

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