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CallYa SIM card to unlock and activate - how to

  • Feb 05, 2026
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Your new CallYa SIM card you must unlock and activate before you can use it. What do you need and how to proceed, we will show you in this practical tip.

Application: to unlock the SIM card

Since 2017, you need to identify for the activation and activation of a SIM card.

  • For the activation and activation of the card, you will need the serial number of the SIM card. Furthermore, you need the telephone number of the card. Keep in addition, your customer password and your identity card or passport.
  • First, you must have the CallYa SIM card to register. Insert the SIM card into your mobile device and start you on the mobile phone or Tablet Internet Browser.
  • It is the registration page of Vodafone opens automatically. Enter the requested information. Click at the end of the form on the Button "proceed to Online identification".
  • You will be connected automatically with a CallYa employees, and via Video-telephony.
  • To identify yourself, keep your identity card or passport in front of the phone or tablet camera, making the Application employees can see your data.
  • The employees will now synchronise the data of your card with the data of your registration. He will then activate your new SIM card free.

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