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Windows Store not working - what to do?

  • Nov 14, 2025
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When you are Looking for or Install Apps from the Windows Store, it can happen that this works or the Installation with an error message fails. A little Trick often creates a remedy.

Windows Store Cache

Before you try other measures, such as the user-defined system start-up, you first clear the Cache of the Windows store. Usually the Problem is fixed already.
  • For this, you switch to the tile view and type in directly "wsreset.exe".
  • Click with the right mouse button on the individual App and select the Option "run As Administrator".
  • Confirm the action with "Yes".
  • As a result, the Windows Store logs with the message that the Cache has been deleted. Now, you can try the Installation again.

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