Terminate at O2: By email and by Post
- In the case of O2 you can find all the information about a termination of the contract in your account "My o2". Furthermore, you can inform yourself in the extensive FAQs about terms and conditions of a termination. As is often the case at 24-month contracts, the termination also applies here for a period of three months.
- Only the tariffs "o2 Genion S without a cell phone", "o2 o" and "o2 Blue Flex" exception: 6 weeks at the "o2 Genion S without a cell phone" or 30-day period for the other two rates. Please inform yourself in time about the contractual maturities and other offers, so that the termination goes smoothly.
- In order for O2 to cancel, simply use our O2 termination template. The Letter should be sent to Telefónica o2 Germany GmbH & co. OHG, customer care, 90345 Nürnberg.
- Alternatively, you can cancel online: you go to "My O2" and go to the point of "termination flag". Now you have to call again at O2 and confirm that you really want to quit.
- Tip: you can Find the best new Collective in the CHIP rate comparison.
O2 terminate (image: Screenshot)
Before the contract change, should you discount the actions of the provider wait. On the next page we explain how you can in case of problems, the O2 customer service reach.
