First aid: Alexa App is offline
Alexa is offline, you can build your phone doesn't have a connection to the Internet. This can be either due to your Internet as well as to your Smartphone or Tablet.
- Turn off your Smartphone first to be fully and again. Small errors in the cache to be resolved.
- Meanwhile, you should also start your Router. You take the device for a few seconds from the power and plug in the device again.
- The Alexa App is still offline, check to see whether a generally working connection to the Internet. This is a General Problem with Wi-Fi, we can help you in this practice tip more.
- The Problem is in the Alexa-App, remove the App from your Smartphone. Download then Alexa for iOS or Alexa for Android download. Alternatively, you can use Alexa in the Browser or on the PC via alexa.amazon.de call.
Alexa: the App is offline - what to do?
In the next practical tip we will show you how to use the gradient of Alexa delete.
