Can't you do if your Zalando parcel arrives
The Online Shop Zalando sent his packages within Germany with DHL, the parcel service of Deutsche Post.
- As soon as Zalando has brought your package, you will receive an email from the Online Shop. In it, you know, when your Zalando parcel to DHL, it was forwarded and when it is expected that you will arrive. The most Important thing in the context of the package tracking number, the Online Shop informs in the Mail.
- With this tracking number to track you easily online on the DHL Tracking page for the tow of your Zalando parcel.
- Sometimes you will receive the package number already, before this was incorporated into the System of DHL. In the event you wait a few hours before trying again.
- Occasionally, it happens that the package was already delivered in the case of a neighbor who has not reached you yet. This you can check using the tracking number on the package tracking page of DHL.
- The package-Tracking of the parcel service is not more, helps you to contact the Zalando customer service. The service team will do the Research for you. You will learn, within a relatively short period of time whether you will receive the package soon.
- The customer service from Zalando, you can reach from Monday to Sunday between 8 and 22 h under the free phone number 0800 - 240 10 20 or e-mail address service@zalando.de.
Zalando-package is not
You have not received your package properly, the content you like, but nowhere near as good as you originally thought, you should read more. In the next article, we will give you some tips for the right exchange at Zalando.
