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WhatsApp Web is not - what to do?

  • Oct 26, 2025
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Thanks to WhatsApp Web, you can use the Messenger comfortably on your PC. What can you do when the Web Version, we show you in this practical tip.

WhatsApp Web is not - it can be

There can be several causes responsible for this be that the Web service of WhatsApp does not work:
  • As WhatsApp Web and send the messages over the phone, you should make sure that you can send via mobile phone messages.
  • This is not the case, you should reboot the device once.
  • It is recommended to use for the use of WhatsApp Web, a Wi-Fi connection, since the attack traffic is quite high.
  • You should therefore check whether the Wi-Fi works. To do this, you can for example open a website in the Browser.
  • If you can not open any website, you should reboot your Router.
  • Make sure that you have the latest Version of WhatsApp (iOS / Android) installed on your phone have.
WhatsApp Web is not

WhatsApp on the phone, but not on the PC

If you can send a message via WhatsApp to your Smartphone, not can be the following causes responsible for the fact that WhatsApp Web works:
  • The service currently only works with the browsers Firefox, Chrome and Opera. Safari and Internet Explorer are currently not supported.
  • Therefore, please make sure that you have installed the latest Version of your browser. To do this, open the Browser menu on the three dashes in the top right and select "About Firefox / Chrome / Opera".
  • From try out and log in again. Click the dashes in the WhatsApp Web on the three vertical, and then click "unsubscribe". Follow the instructions to log on again.
  • Try using a different Browserbecause you may have incorrect configurations for the error may be responsible.
This manual is based on Android 4.4.2 and Chrome 40 on Windows 7. What you against distorted voice messages in WhatsApp Web can do, you will learn in the next tip.

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