Telekom customers can contact support by phone
- In the Telecom network, the customer center can be reached at the number 2202.
- From all other wireless networks, select the 0800 33 02202.
- From the fixed network of the Support on 0800 33 01000 is to reach.
Telecom customer service via email
- If you e-Mail with the customer center in want to, you can use the contact form on the Support.
- You can reach the Department by De-Mail: For questions regarding the cellular write to "kundenservice.mobilfunk@telekom.de-mail.de" when you have problems relating to the fixed network contact "kundenservice.festnetz@telekom.de-mail.de".
"Telekom helps": video support via App
- For tricky problems, offering of the mobile giant, even a Video-Support: the App is "Telekom helps" takes care of Monday to Friday from 9-21 PM and on Saturdays from 9-20 PM a staff member personally to your problems.
The Telekom customer service on Facebook and Twitter
- Also, Deutsche Telekom is social: in addition to a own help forum , the customer center is also on Facebook and Twitter. There is even a YouTube channelthat gives you the most common questions clearly answered.
In addition to the normal customer service, Deutsche Telekom in addition to a Support for business customers to. As you reach him, you can read in the next article.
