Third-party lock up with Tchibo Mobile
Since 10.5.2012 network operator must establish, according to the TKG (telecommunications act) at the request of the consumer without charge to a third-party lock. In the case of Tchibo Mobil you request the lock on customer service.
- You can apply for the Drittanbietersprerre by calling the customer service. You can reach the Hotline daily from 08:00 to 22:00 for the fixed-network Tariff under the number 040605900095. Let the order and the lock will be by E-Mail to confirm. So you are on the safe side.
- Alternatively, you can also use the contact form from Tchibo Mobil. You should be in your Account log-in and also a confirmation of the order by E-Mail.
Not only by third-party providers can cause high costs. Also telephony and Surfing abroad may drive the mobile phone bill in the amount. All the prices and tariffs of Tchibo mobile abroad we have for you in the next article, summarized.
