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Steam: Support Ticket - how to

  • Oct 08, 2025
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You have a Problem with Steam, you can create a Support Ticket, and thus, contact with the customer service record. We will show you in this practice tip, how to do it.

Steam: Support Ticket - how to

  1. Open first the German Support page of Steam.
  2. Click on the Button "Steam login", if you are not yet logged in.
  3. Now select a category that fits your Problem. To choose, among other things, games, purchases, the Steam Client or your Account.
  4. Specify your request further, you will receive a General help to your Problem.
  5. Tip: Look also under the category of "frequently asked questions". Here are more approaches to hide.
  6. If you cannot help, click on the Button below "Steam-contact Support".
  7. Now you can describe your Problem as close as possible but carefully. On request, you can plug in a Screenshot in the attachment.
  8. On the "submit" Button is created in your Support Ticket.
  9. In General, you should receive within 24 hours a response. In some cases, it may take a little longer.
Steam Support Ticket
In the next practical tip we show you how you can slow Steam Downloads speed up.

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