Primacom: Hotline for Support and orders
- The Hotline of Primacom will reach you under the 0341 423 72 000. The customer service receives from Monday to Saturday, between 8 and 22 at their calls. Sunday will be accepted at the same times, only messages that are related to disorders.
- You want to order a product or Service in Primacom, call 0341 4237 1999. This Hotline is staffed Monday to Friday between 8 and 20 PM, on Saturday between 8 and 10 PM.
Customer service: Primacom contact
- Want to you, in writing, to contact Support, please use the following contact form from Primacom. Here you can select, whether you are already a customer and fill out the form completely. In General, you should be given on the next business day for a response.
- Terminations and other Write you can Primacom also by Post. You can use the following address: PrimaCom Berlin GmbH, Tele Columbus group, Messe-Allee 2, 04356 Leipzig.

Customer service Primacom
In the next practical tip we will show you what you in the event of a fault in Primacom can do.
