First steps, if you have Philips Hue can't connect
After an Update, it may happen that the Hue lamps from Philips have no connection. In the case of a software update, will sometimes set the Bridge back. The Bridge is the heart of the system and must in your SmartHome System will be integrated for it to work.
- You can open on your Smartphone the SmartHome App.
- Tap "backlight" and select the lamp that is not connected.
- Select under "device info", "Philips Hue".
- Then choose "device manage drivers".
- Now, tap on the "Bridge configure", so that the connection can be made.
- Finally, select the appropriate Bridge and follow the further instructions to the Bridge to integrate.
Philips Hue: No Connection?
For more solutions to the problem, if you have Philips Hue has no connection
- The smart lamp with third-party Apps, such as iConnect Hue function, but this can be, especially after an Update is problematic. Content from the manufacturers will be changed in the Software, the lamp Hue may be compatible with third-party Apps, and the connection is interrupted.
- You can test in case of problems, first of all, whether the lights with the in-house App let you manage. You continue to have problems, you can contact the Philips customer support service to get help.
You still have problems with the Philips Hue? You can here read about how to use the smart lamp, Hue can, to fix errors, and your SmartHome System is freshly set up.
