Exchange in the Media market branch
Although not required by law, to exchange Media market, according to own statements on the company's website - in its markets, within 14 days of any product without stating a reason.
- Place the product, the exchange would, in the original packaging. Take with you a document about the date of purchase, ideally a receipt or a Bank statement.
- Locate the Service switch in the entrance area of your Media Markt store. It does not have to be the same store in which you purchased the product.
- The service staff take care of your concerns: normally, you sign a conversion certificate and bring your product to a member of staff in the relevant Department, arrange for the refund.
Exchange of articles from the Media Markt Online-Shop
In the Media Markt Online Shop, the conversion is straightforward:
- Log in to the Media market-home a. You will be redirected to your personal page "My account".
- Click here in the field "orders" on "My orders".
- Select the article you want to convert and click on "article and send it back". If necessary, enter the number of products or a reason for the return.
- It will automatically generate a return slip and a pre-franked address label. Print this.
- The exchanged item, you can send in the original packaging or a suitable cardboard back. You put the return slip in the packaging, stick them on, and then the address label clearly visible on the package top.
Media Market Online
Also, articles from the Media Markt Online Shop can easily be used in any Media Markt store exchanged. The item you exchange to is too large or too heavy for you, you can leave a short call in a Media Markt store pick up Vera. How to use the Service-Hotline to reach read in this article.
