1. The right of withdrawal in the case of cable Germany: after the termination of
- In Germany you can cancel a completed contract within 14 days.
- This applies both to the Internet completed, as well as in the business, on the phone or door-to-door contracts.
- The 14 day period starts to the time you will be informed of the right of withdrawal (in the terms and conditions).
Special Termination Cable Germany
2. Extraordinary termination in the case of cable Germany, because of the Amendment of the terms and conditions
- Now and again, Internet service provider change, such as Kabel Deutschland General terms and conditions.
- The Change is a Change in their contract scope, such as a price increase or a data volume limit, you can use the contract to terminate the contract.
- Also in the case of Changes to the privacy regulations, you have a Chance to extraordinary termination.
3. Special right of termination in case of change of
- As a General rule, you will need to bring your contract when you move.
- An exception is when cable Germany can offer at the new place of residence no or only a slower connection.
- You should be in front of the parade with the DSL rate calculator inform, whether in a new city, a port can be offered.
- If the offered transmission rate is less or no cable is available, you can cancel your contract with a notice period of three months extremely.
4. Extraordinary termination in case of malfunctions
- A General right of extraordinary termination in case of slow or often impaired DSL line, there is not. However, Kabel Deutschland must comply with the Contract.
- If frequent disturbances or permanently slow data rates of the connection are unreasonable, you can make use of their special right of termination.
- Note that in the case of isolated disturbances only little Chance of success. The disorders documented, you should take every Problem to the customer service of cable Germany and a fault message is give up.
5. Special notice as a gesture of goodwill
- None of the above-mentioned notice should apply reasons to you, you can hope on the grace of Kabel Deutschland.
- Reasons for goodwill, a move abroad, personal bankruptcy and the death of the customer.
In the next article, we will show you how to use a cheap DSL provider via the rate calculator to find.
