Google Play Store: error Retrieving information how to fix
It may happen that the Goole Play Store was just updated, what can lead to this error message. Then it is recommended to delete the latest Update first of all from the Smartphone.
- You can navigate to the settings of your smartphone.
- Tap the "application Manager".
- Now all the installed Apps appear. You are looking for here, the Google Play Store.
- After you have selected the Play Store, tap "updates uninstall".
- Now start the Google Play Store and try a re-Download. This should now run smoothly.
Google Play: Server Error
Google Play Store server error fix
If the above solution does not solve the error, you can set up the Google account synchronization:
- Navigate back to the settings menu and the section "accounts and sync".
- Select the Google account associated with your phone.
- On the remove account button allows you to terminate the connection.
- Tap on "add account" to the account Deposit.
- You start last the Android device and open the Google Play Store. Now, the Installation of an App should run successfully and without a server error.
If you have problems using the Play Store Apps update, we can help you with a further practical tip.
