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E-Mails from unknown sender received - what to do?

  • Feb 04, 2026
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Many Internet users receive E-Mails from unknown senders. Anyone who is not careful here, you can infect his Computer with viruses. How you should react if you receive such E-Mails, you will learn in this practical tip.

So you behave in the case of E-mail messages from unknown senders

You have opened an E-Mail with an unknown sender, there is no reason to panic. The following steps will help you to protect your Computer against Malware:
  • You answer not on the E-Mail.
  • Do not click on any Links in the E-Mail.
  • You open no attachments, regardless of whether it is documents or images.
  • You assess the email as Spam and move them to the designated folder.
  • If necessary, update your Spam list to the appropriate E-Mail address.
  • After Opening the E-Mail you should check your Computer as well for viruses and other Malware. For this purpose, are, for example, the AdwCleaner or Malwarebytes available.
Always check whether the E-Mail is actually Spam. As you do this, you will learn in this practical tip.

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