Contact form according to the DSGVO implement - how to
In the case of contact forms, there are a few things you as a website operator must pay attention to.
- First of all, you should consider what data you need to query on the form. Here, the principle of data minimisation shall apply. This means that you can only query the data to answer the question is absolutely necessary. Normally these are only Name and E-Mail address, excessive mandatory particulars are not allowed. Of course, you may provide additional fields for other data, this must be no mandatory fields. For the customer it must be apparent which fields he needs to fill out.
- Form data are to be used for the intended purpose to. This means in practice is that you are allowed to use the received data only to respond to the request, but not for subscribing to a Newsletter.
- It is also important that you are transferring the page with the contact form is SSL-encrypted. Otherwise, could be tapped, the information from the other easily.
- A privacy policy is generally speaking a duty, in the case of a contact form, you should link, but. In General, the privacy statement should be easy to find. It is important that the statement contains Information for which the data from the form is to be used.
Contact form to DSGVO design (source: Pixabay)
What else you need to pay attention to to your Website DSGVO-Compliant to make, you will learn in the next tip.
