Second delivery at DHL, prompt - how to
Have you missed the delivery of a package, behind the package, the deliverer will leave a notification card about the unsuccessful delivery. Now you have two options to apply for re-delivery:
- By phone: you can request a redelivery of your package by telephone. Please contact the Service Hotline of DHL, which you can reach under the number 0228 – 28609898. If you use the Hotline to contact, you should take the notification card and your consignment number on hand.
- Online: As a second possibility you can delivery online to Vera remains. Fill a second delivery form on the page of DHL. Note that the second delivery will generally be made at the earliest two working days after the order is placed.
- Alternatively, you can pick up the package, of course, also in the specified post office branch yourself. It can be kept exactly seven working days. Note that to be counted these days already the day on which the delivery has taken place, and the Saturday is also counted as a business day add.
- Note: At DHL, you can leave the second delivery only for parcels Vera, be placed in the packet a second Time. In this case, only the response to the appropriate post office for you.
DHL: delivery prompt
You want to make sure you the package delivery don't miss out, you can use the shipping process of your package with DHL to follow.
