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Cable Germany: Internet too slow - what to do?

  • Jan 22, 2026
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Kabel Deutschland offers fiber-optic Internet with up to 100 MB/s. But what to do when the Internet is slow? In this practice tip you, what you can do about it know.

Internet Kabel Deutschland slowly – you can do

  • First of all, you should Download and Upload speed check. To do this, run a Speedtest by.
  • Their Ping, so the Internet is being tested-and - answer time, as well as the speed for download and Upload. We recommend that you pre-Test all background programs off. Thus, the Test is accurate, you should perform these at different times.
  • Minor deviations of a few MB are, for example, by the distance from the Router and the junction box, accordingly the normal. Only if more than 10 MB of deviations from the booked Fare come about should you trade.
  • In the Kabel Deutschland customers in the area should your booked Option to check again, and then the customer service contact.
Cable Germany: Internet slow
To whom you can turn to when in Kabel Deutschland, a fault is, you will learn in our next practice tip.

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