Netlfix: error 0013 fix
The best chances of success, to resolve the error 0013, you have by deleting the data of the App and then re-install:
- To do this, go to the settings App of your Android smartphone.
- Open the App Overview. Depending on the Android Version and the interface of this menu item changes to something different. In most cases, the Name "Apps" "applications" or "application Manager" (see Screenshot) is.
- Now tap on "clear data" and "empty the Cache". In newer versions of Android, you must choose in advance, possibly even to the point of "memory".
- You uninstall Netflix from your phone after you have deleted the data and then perform a clean installation. Then the error should no longer appear.
Android: App Settings open
Error 0013: What you can do
- You can test the title, you can't play, also, in addition, in a further Wi-Fi. If you have enough data volume, you can also test the mobile network.
- You can play the title in another network, it is probably due to the fact that Streaming services are blocked in the original network intentionally.
- None of the above-mentioned steps to success, you should report the Problem to Netflix. To do this, go in the App to "What you have seen" and tap next to the title, the power problems on "report a Problem".
Before you test the Streaming service in a mobile network, you should know how much data you need to expect. Therefore, we estimate the Data usage of Netflix.
