Google Play Music is not working – what to do?
- First, check your Internet connection. Your Smartphone must be connected to the Internet to be able to access the App. At best the connection in a Wi-Fi network works.
- In addition, you will need a valid Google account to log in to the App.
- Check whether you are logged in with Google account simultaneously on multiple devices. This can lead to problems.
- Log off and login with your account in the App and then again. To do this, open the "settings" by swiping from left to right. Tap on "Google account" and then on "logout".
- Possibly the App is due to maintenance work or server problems. Under AlleStörungen.de can you check whether other users have problems with Google Play Music.
- Several users have problems with Google Play Music, the Problem is probably with the App itself. Try in this case to a later date again to open the App.
- Try to look on the website of Google Play Music login. Open the Login here is not, most likely, your Google account is locked.
What to do if Google Play Music works?
Read in the next practice tip, what you can do, when Google Play Music, the Songs on the device appear.
