Very slow Internet in the case of Eplus can you do
- Move to a location where you have received in the past fast mobile Internet. In public places, or places with large people traffic the mobile radio cells are overloaded often.
- Check your e-plus-Tariff and make sure that you have sufficient remaining high-volume. Once the Speed-the throttle is active, you can surf for the Rest of the month significantly slower on the Internet than usual.
- You have to set the settings of your smartphone, ensure that 3G Connections are turned on. Enable and disable airplane mode and re-form in the cellular network to dial in.
- It can also be a temporary disturbance in the E-Plus network. How to get the check, we will show you in this guide.
- Is your mobile Internet connection over a longer period of time is unusually slow, you should contact customer service.

E-Plus: Internet very slow
Video tip: how Eplus is reflected in the CHIP network test
Telekom, Vodafone, Eplus and O2, with the on-CHIP network test against each other. Who has the fastest network?
In the next practical tip we will show you how to make your E-Plus balance queries.
