Article on Ebay at the best
As a General rule: Commercial seller must give on Ebay, a withdrawal period of 14 days. This means that you have up to 14 days after the purchase time, to notify the seller and return it to initiate. An exchange should also be in this period of time requested. Private sellers can also offer an exchange. This, however, is voluntary and is, therefore, relatively rare.
- Please get in touch with the seller to clarify if an item for exchange is in stock. This is not available, you can force the exchange also. Then, a return you still.
- To do this, open the page of the purchased item and right-click on the Button "ask seller". You describe in the message your exact concerns. They call both the purchased as well as the desired article and ask you for the expiration of the exchange action.
- A business seller should refuse to exchange in the first 14 days after purchase without any reason, so they argue that you will otherwise return the item and place a new order. This not only means more work, but also for the seller. By then, even the most stubborn seller to on Ebay.
- Should you have a special Problem, or is your concern not listed here, are available on the website of the Ebay for more information.
If you have a Problem with the return of the article or the contact with the seller, you will learn in this practice tip, such as the customer service of Ebay can contact.
