Android: IMS Service stopped - they can do that

• Nov 13, 2025
• 9395
• 0

For the error "the IMS Service stopped" on your Android device, there are several solutions to prevent the annoying pop-up. What are read in this practical tip.

Memory and Cache of the Service is empty

The IMS Service ensures that you can run over LTE calls. To Empty the Cache of the application can fix the error:

1. To do this, open the Android settings and then application Manager. This can take quite some time. If the message shows up in a matter of seconds, you have a little patience.
2. Are you looking for under the applications after the entry "IMS Service". Tap on it and then select "empty the Cache" and "memory delete".
3. You start your Smartphone again.

IMS-Service or VoiceOverLTE disable

If you do not want to necessarily in high quality by VoiceOVerLTE phone calls, you can disable the Service by:

1. To do this, open the settings and then the menu.
2. Here, select "Connections" then "Mobile networks".
3. There you will find a slider for "VoLTE-calls". You can disable this.
4. If you can't find this menu item, proceed as in section 1, and tap "Disable".

Samsung: With smart Manager Problem Apps, find

In the case of Samsung devices, you also have the option to find the smart Manager is an App that may be causing the Problem. Start your phone in safe mode:

1. Turn off your Smartphone and then press simultaneously "Power-On" and "volume down"button. Hold down the volume down key, until the phone is fully booted up.
2. At the bottom left of the screen you should now see the note "Safe mode".
3. Open the Android settings and tap on the "device maintenance" (smart Manager).
4. The smart Manager finds a faulty application, you should uninstall this App. You start your Smartphone again.

Last Resort: Factory Settings

Should any of the above-described solutions to be successful, you can use your Android phone to the factory settings.

1. Attention: all the personal settings will be lost and you will need to set up your phone, then completely new.
2. In order for this process faster, we show you the 5 best Android Backup Tools.

Do you have problems with pre-installed Apps? In the next practical tip we show you how to pre-installed Apps on Android, delete can.

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